Navigate the probe directory
Use the named probe categories to organize the subject of a supplier inquiry.
Konted's website groups its directory into multipurpose, specialist, superficial linear, abdominal convex and veterinary ultrasound categories, together with vein finders and accessories. Use those names to describe the subject of a product inquiry. Ask the requesting department to identify which category it wants discussed and which documents it needs. Keep separate category questions visible when several departments contribute to the same purchasing request.
Organize device records
Group receiving equipment identities with the probe questions to which they relate.
Prepare a device document index connecting the buyer equipment identity with the questions being sent to the supplier. Ask for the current description of each proposed purchasing item, and label the corresponding commercial line separately. Preserve the relationship between an accessory question and its equipment record. When an alternative is suggested during correspondence, request its own description so reviewers can distinguish it from the item originally discussed.
Plan departmental review
Identify the people within the purchasing organization responsible for reviewing product documents.
Ask the purchasing organization to identify who should review product documents, receiving equipment questions and commercial arrangements. Give each reviewer the questions within their responsibility and return supplier answers to the same contact. Request additional information where a department needs it before making its decision. Keep reviewer comments with the proposed item identity, then ask purchasing colleagues to consider the commercial scope associated with those documents.
Keep the inquiry focused
Connect supplier replies to the original buyer question and the item being discussed.
Use the inquiry record to carry a focused question from the buyer request through the supplier response. Ask for clarification when a reply describes a different item or leaves part of the request unanswered. Keep revised descriptions connected to the corresponding quotation. Before authorizing the purchase, compare the final item schedule with the scope reviewed by the buyer contacts and confirm the outstanding commercial arrangements in writing.
About Konted procurement topics: inquiry documents
| Ask about | Request with your inquiry |
|---|---|
| What should the directory navigation brief address? | A category navigation note |
| What should the device document organization address? | A device document index |
| What should the departmental purchasing responsibilities address? | A review responsibility sheet |
| What should the focused correspondence brief address? | An inquiry correspondence register |